The RealTime Difference: AI Surveillance Camera Monitoring Enhanced by Human Intervention
AI surveillance camera monitoring provides results that no other industrial or office security service can deliver, but even that isn’t enough. Bandit Systems’ ethos and dedication to service is what separates RealTime from other virtual guard services.
The shortfalls of conventional camera monitoring and security surveillance systems are well known. They capture the criminal acts, loitering, and trespassing – but they don’t stop it. With the Realtime Service, criminal acts, loitering, and trespassing will be resolved proactively, not after the fact.
Drive-by patrol services with security guards do even worse. What are the odds something will be happening the few minutes per night the guard comes around? On a cost per minute of service, drive-by security guard services are incredibly expensive.
Human augmented live remote camera monitoring with artificial intelligence offers the next level of security, but this too has its limitations.
Take a few moments on this page to see what distinguishes the RealTime Property Monitoring service and Bandit Systems from other AI surveillance camera monitoring and virtual guard services – especially for large properties like industrial warehouses and multi-tenant office buildings that have too much space to be effectively covered with security cameras.
Perfect Blend of Technology and Human Intervention
Cameras can record, and humans can watch them. But humans can’t effectively watch hundreds of cameras at once.
Our patent-pending alerting software and sensor network technology enables live, remote operators to pay attention to where it is needed most. Whenever someone trips the sensors, a trained operator will be alerted and will watch the cameras at that property. When they find the intruder, they will follow specific procedures customized to your preferences, which may include:
Confirming that the person is unauthorized, and not a cleaning service or late-night worker
Giving a clear and direct verbal warning using a PA system, encouraging them to leave the property
Contacting law enforcement as a last resort
A Sensor-Based Network – not Just AI Cameras Monitored by Virtual Guards
Many systems that feature remote camera monitoring and artificial intelligence still rely on video analytics for trespasser detection. For large properties, it’s almost impossible to get a good camera view of the whole area because:
Open areas are too large to get sufficient pixel density / pixels on the target to do analytics
Driveways entrances, satellite buildings, trash enclosures, and similar structures are too far away to successfully deploy analytics without significant additional hardware
Many areas require multiple cameras to remove camera blind spots
Our sensor network is separate from the cameras so sensors can be placed directly at areas of concern such as entrances or trash dumpsters. Sensors are cheaper and more versatile than security cameras, so more areas can be covered. A sensor can be placed outside the field of view of controllable PTZ cameras, and our software will command the camera to point at a sensor that detects activity, even if that activity is behind the camera or outside its field of view.
This ability gives our human monitors near-instantaneous notification when an unauthorized visitor has entered your property, no matter where they are or how far away they are.
Proactive Hardware ‘Health’ Monitoring
Nothing is more disheartening than realizing the technology you’ve put your trust and money into, wasn’t working when you needed it most.
Our hardware monitoring platform regularly checks the status of each component of the AI surveillance camera systems. Any failures will be detected within minutes, and our dedicated support managers will work to ensure the system is returned to service and delivering results.
“We manage a large facility that has had terrible issues at night. We tried everything we could think of, including security guards. The only thing that worked was Bandit Systems’ RealTime service. Since we hired them, our problems have evaporated. The cost is significantly less than the other options we tried.”